CRM / ERP
Implementation of CRM / ERP
We fully understand what the implementation of a new CRM or ERP involves.
We accompany you throughout the process to ensure that your system meets your expectations. Having the help of a strategic and experienced partner is the best way to ensure that the new tool is a success. At Ohmycode, we help you to structure the processes, we do the technical implementation, integrating the systems that you need, and we create the additional modules that you may require. We can therefore configure a custom application that enables you to manage your processes in the most effective way.
Enterprise resource planning systems, or ERP, are designed to improve the management of the company. They integrate the production, logistics, inventory, distribution and accountancy operations in the same software. They are the perfect tool to help streamline processes and reduce costs. A CRM (Customer Relationship Manager) is a software that is more focused on the client, sales and the commercial relationship. It is designed to automate sales processes and collect useful information to monitor commercial activity or implement marketing actions.
Both ERP and CRM systems aim to improve the performance of a business, but from different angles. Choose one solution or the other, or both; it will depend on your needs. We are experts in implementing ERP and CRM systems based on the Microsoft Dynamics platform, bringing value to your business processes.
Why do we work with Microsoft Dynamics 365?
At Ohmycode we like to work with Microsoft Dynamics because, as well as being powerful, it is very flexible and quick to implement. Using its modules, we can adapt it to each client’s needs, regardless of their different processes or sectors, and can always deliver a personalised product. It is also scalable and easy to adapt as the company grows and changes its needs.
Another aspect that we like is its complete compatibility with other Microsoft applications, like Excel or Word, which are usually present in most companies. Its user interface is very similar to that of Microsoft Word, so the menus and functions are easily recognised by most users.
What are the advantages of a CRM/ERP implementation?
Automation of processes
It streamlines work, saving time and reducing costs in your company.
You will have all the information on a single platform, offering a global vision of the business at any moment.
Access to all the information in real time
You will be able to access it from anywhere, at any time and using any device.
Simplify users’ work
Avoid repetitive tasks, enabling a faster response to clients and facilitating the day to day work.
Improve customer service
You will be able to better understand and anticipate your clients’ needs, offering them a better experience.
You will be able to connect sales and purchases with logistics management, obtaining a comprehensive view of the entire supply chain or services.
Ready, steady, code !
Discover the possibilities of CRM / ERP systems